Our services in detail

We offer a wide range of services that complement the solutions we represent. When selecting one of our products, you can be sure that you are in the best hands.

  • 1/10/2017 5:32:36 PM

Our services in detail

Solutions
We provide an ecosystem of solutions that work for your ongoing strategy in the generation, distribution and monetization of your content. Our solutions guarantee a good management of your content and maximize the productivity of your employees.
 
Development
We develop using the latest technology for the purpose of adapting easily to changes. Through a complete analysis of your needs we can build a system that is capable of making significant improvements in the operation of your business.

Knowledge
Our clients benefit from the knowledge of the industry that we have offered for more than 20 years. Looking to be attentive to the market trends that require us to keep up with the technology and offer it in our solutions.

Strategy
We work with you to create a strategy that allows you to make technological changes without affecting the day-to-day operation. We help you develop the continuity plan as we transform your business into the forefront of technology.

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We offer a variety of services

Installation

For the installation we make an analysis that allows us to know your company in depth. In this way we will be able to make recommendations that lead to optimize the processes of the production of your product. Whether you are installing for the first time or updating a product, the analysis process will always be executed to ensure greater efficiency and better times when it is implemented.

We worked with your company, a plan in which you are the author # 1, you present your needs, present us the current tools and we will try to adjust and configure the product at your convenience. We accompany you at every stage of the process, once you feel confident that everything is stable, then we continue to connect remotely. You will never be alone.
 

Technical Assistant

You can count on the specialized technical team that will provide you with the required assistance and the solution appropriate to your situation. Just use one of the channels we have provided so that you can detail the situation. The more details you offer, the faster we can reproduce and correct it.

For technical assistance, you may report a situation by sending an email to support@gsimediagroup.net or by entering a ticket at support.gsimediagroup.net (requires registering) or by calling (305) 477-9998.

Training

The knowledge of a product is extremely important when drawing workflows and using it. For us it is important that your employees have the necessary skills and tools when using the application. We evaluate and recommend what type of training is necessary, so that the benefits of each system are fully utilized. A specialized group is trained so that in turn this group can train others. In this way detailed and specific knowledge stays within your company.

Training can also be segmented and constructed by roles, which results in greater acquisition of knowledge since being specific to what each role executes, time is maximized. We recommend that training be refreshed from time to time, we often learn only what is necessary to carry out the work and forget some functionalities that can help you to perform tasks more easily.

Consultant

With more than 20 years of experience in the media industry and the number of clients, we are able to provide consulting services that help us to recommend best practices. We develop business models that facilitate the implementation of corporate strategies and support you to achieve them. We measure your company's performance and how they are using the applications to maximize it. Consulting services will help you develop strategies that allow you to use technology to the fullest and add value to your business. Among the services we offer are:

  • Strategic Planning
  • Disaster Recovery Plan
  • Improvements in processes
  • Diagnosis in infrastructure
  • Change Planning
  • Project management
  • Establish controls on production processes
  • Load tests
  • and many more

Develop

Our engineers are kept up-to-date in technology, allowing us to develop additional solutions that can be used separately or as a complement to the solutions we offer. We develop for web and mobile environments. You present us with your need, we evaluate the alternatives and we come back to you with a proposal that suits your need and budget. We then combine the development with other services that we offer, so that the experience is complete and efficient when using what has been developed.
 

Implementation

We accompany you at every step of the process until you see the solution implemented. We work together with your team so that this process is the least disruptive. Allowing you to continue the day-to-day operation without major setback. We understand that at the moment of implementation, planning is a key to its success, that is why we offer several alternatives of schedules, processes and resources in which your company and GSI work as a single team to achieve success in the process. We integrate your team to understand your need and implement it in the best possible way.

GSI is an experienced team that you can trust.